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Here’s what our guests say about their experience with us

I have to say (and I say it each time) but Essential Italy is always quick off the mark with excellent customer service. No wonder we keep coming back! You make it very easy!

— Karen Cronkshaw, Tiverton

We had a wonderful holiday in every way possible. From easy booking, to a simply amazing villa to a very attentive and supportive team in Sicily – a great combination that made for a brilliant Italian getaway. Thank you.

— Amanda Muller, Teddington

Helpful and understanding, with great advice and recommendations. Really know their properties and which are likely to make a great holiday for their client. Would not hesitate to use again and would recommend.

— Robert Kay, London

I was very impressed with Essential Italy as a travel company. They were polite, efficient and informative. Their policy of discussing requirements first and then suggesting the best properties with relevant travel options was brilliant and made for a very simple selection process. I would thoroughly recommend them and have no hesitation in using them again.

— Emma Folland, Saffron Walden

Incredibly helpful and knowledgeable staff made the booking process very easy. Unbeatable... exceptional... I am a very satisfied customer.

— Leighton Hughes, Oxshott

Yet again Essential Italy delivered on what we needed and provided an excellent holiday. We will definitely be using you again when we have our next Italian holiday. Thank you!

— Ian Harrison, Cambridge

We can always have confidence that Essential Italy will propose villas and hotels which have that little bit extra which makes them special and memorable.

— Claire Bishton, Contmain sur Arve

Go ahead, book your holiday with Essential Italy and you will have an absolutely wonderful time – guaranteed.

— Corina Erny-Boehi, Neerach

You are true professionals. We have only experienced Sardinia, but with Sarah there who goes way beyond the norm to make sure the clients are happy, it is truly paradise.

— Nick Heynen, WIltshire

This was our first time with Essential Italy and we were very impressed. The booking team listened to my requests and suggested an apartment that fulfilled them all. We didn't want to drive and the pickups to and from the airport were arranged for us and worked perfectly. The apartment was located just across the road from the beach and within easy reach of shops and restaurants. Thank you for a wonderful, relaxing holiday.

— Nicola Smith, Lewes

Essential Italy are a brilliant company with excellent customer service and fantastic places to stay throughout Italy. Faccia A Mare in Sicily is a rare beauty of a place to stay which we highly recommended. Ian and Helen work so hard to ensure you have the best possible time and offer helpful advice about everything to do with your holiday. They are a pleasure to book with and give full confidence through their expertise which gives complete peace of mind. Thank you for being the number one holiday company!

— Lucinda Eason, London

I am still gutted we won’t actually be going there this year and July 2021 seems a very long way off!! I will certainly be recommending you to anyone that asks about travel to Italy as you have been so helpful from the minute I enquired, I am pleased to say that Customer Service is something that you have in abundance which is all too rare these days, keep it up and good luck to you!

— Martin Quille, Middlesex

We'll be back in touch when the worldwide COVID-19 situation becomes clearer and we can make sensible decisions once again. We'll certainly be back with Essential Italy, our favourite of all the Italian tour operators, and continue the long and happy relationship we've had with you for many years now.

— John and Sally Browne, Powys

I just wanted to write and say thank you to you and your team for a wonderful trip. It was truly a fabulous week. I would especially like to thank Chris for his help and support. He truly is first class representative for your company! May 2022

— Stuart T, Essex, UK

Just to say that Villa Leonardo surpassed all of our expectations! What a beautiful villa and so well equipped. The location was stunning with a lovely range of outdoor seating areas big enough for all of us. The pool was voted one of the best ever - its size, range of depths and easy access meant that even the youngest grandchild was completely comfortable in it. Finally, Giorgia and her sisters were great. It was lovely to meet them at the house and to be in touch with them on WhatsApp during our stay. Thank you all so much for your help from our first enquiry onwards. At times it seemed impossible that we would all get away but in the end none of us had any problems and we had a tremendous family celebration to look back on with joy for years to come!

— Jennifer F, Amersham. UK

Thanks for a fantastic service and an incredible stay at the Garden House Agrumeto - we felt we had arrived in paradise! Everyone in the UK and Puglia were a pleasure to deal with and we couldn't have asked for anything more :) August 2023

— LIsa C, Herts, UK

The whole experience of renting from Essential Italy is fantastic. Thoughtful, proactive and positive all round. The best holiday villa company we have dealt with in all the many years renting around the Med. August 2023

— Beatriz Barclay, London, UK
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